All-Access Service

What is All-Access?

What if I miss an All-Access payment?

What if I want to cancel my All-Access account?

Can I get a refund for my All-Access payment? What if I change my mind right after subscribing?

I joined All-Access at Best Buy. Who do I contact if I need assistance with my subscription?

How does All-Access payment work?

How can I get receipts for my All-Access payments?

What if my All-Access scooter is stolen?

Is it mandatory to return my All-Access scooter?

Can I purchase my All-Access subscription scooter?

What if I can't or don't want to upload my ID?

What if I'm having trouble completing my order?

Why do I need to provide a photo of my ID?

What is the setup fee when subscribing to All-Access?

What if my All-Access scooter breaks down?

When and how can I get the new Model One Voyager?

Is there a credit check to sign up for All-Access?

What happens if I damage my All-Access scooter?

What fees might I encounter in the All-Access program?

Why am I being asked to pay a security deposit?

If my subscription has a minimum term, what happens if I want to cancel early?

If I'm already an All-Access subscriber, can I upgrade to the Model One Voyager?